Términos del servicio
Terms of Service
Effective Date: January 1, 2026
Last Updated: March 7, 2026
OVERVIEW
This website is operated by Cerevia. Throughout the site, the terms “we”, “us”, and “our” refer to Cerevia.
Cerevia offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service ("Terms"), including those additional terms and policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
If you do not agree to these Terms of Service, you may not access the website or use our Services.
POLICY ACKNOWLEDGMENT
By placing an order through our website, you acknowledge that you have read, understood, and agreed to the following policies:
• Terms of Service
• Privacy Policy
• Refund Policy
• Shipping Policy
• Subscription Policy (if applicable)
These policies form part of this agreement and are legally binding upon purchase.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your jurisdiction, or that you have permission from a parent or legal guardian.
You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
Any violation of these Terms may result in immediate termination of your access to the Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred across various networks.
Credit card and payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, sell, or exploit any portion of the Service without written permission.
SECTION 3 – WEBSITE INFORMATION
Information on this website is provided for general informational purposes only.
We do not guarantee that all information is accurate, complete, or current at all times.
Any reliance on the information provided on this site is at your own risk.
SECTION 4 – MODIFICATIONS TO SERVICE
We reserve the right to:
• Modify or discontinue any part of the Service
• Change product prices without notice
• Limit availability of products
Cerevia is not liable for modifications or discontinuation of services.
SECTION 5 – PRODUCTS OR SERVICES
Certain products may be available exclusively online.
Products may have limited quantities and are subject to return only according to our Refund Policy.
We reserve the right to:
• Limit product sales by region
• Limit quantities purchased
• Discontinue products at any time
Product images and colors are displayed as accurately as possible but may vary depending on screen settings.
SECTION 6 – ORDER ACCURACY
We reserve the right to refuse or cancel orders.
Orders may be limited or canceled if we believe they are placed by:
• Resellers
• Distributors
• Automated purchasing systems
Customers agree to provide accurate billing and account information.
SECTION 7 – SHIPPING AND DELIVERY
Cerevia fulfills orders through third-party shipping carriers.
Once an order has been transferred to the shipping carrier:
• Delivery times are estimates only
• Carrier tracking information serves as proof of shipment and delivery
Cerevia is not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances outside our control.
SECTION 8 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services.
These tools are provided “as is” and “as available” without warranties.
Use of third-party tools is at your own risk.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
Cerevia is not responsible for the content, accuracy, or privacy practices of these third-party websites.
SECTION 10 – USER COMMENTS AND SUBMISSIONS
If you submit feedback, suggestions, or comments, you grant Cerevia the right to use, edit, reproduce, and publish such content without restriction.
We are under no obligation to maintain submissions in confidence or provide compensation.
SECTION 11 – PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 12 – ERRORS AND OMISSIONS
Occasionally there may be errors related to:
• Product descriptions
• Pricing
• Shipping charges
• Product availability
We reserve the right to correct such errors or cancel orders if necessary.
SECTION 13 – PROHIBITED USES
Users are prohibited from using the site:
• For illegal activities
• To violate intellectual property rights
• To distribute malicious software
• To collect personal data of other users
• To engage in fraudulent behavior
Violation may result in termination of access to the Services.
SECTION 14 – DISCLAIMER OF WARRANTIES
The Service and all products provided through the Service are offered “as is” and “as available.”
Cerevia does not guarantee:
• uninterrupted service
• error-free operation
• specific results from product use
SECTION 15 – LIMITATION OF LIABILITY
Cerevia shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our Services or products.
Where liability limitations are restricted by law, liability will be limited to the maximum extent permitted by law.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold Cerevia harmless from any claims, damages, or legal expenses arising from:
• your breach of these Terms
• misuse of the Services
• violation of any laws
SECTION 17 – SEVERABILITY
If any provision of these Terms is deemed unenforceable, the remaining provisions will remain valid.
SECTION 18 – TERMINATION
These Terms remain effective unless terminated by either party.
Cerevia may terminate access to the Services at any time if a user violates these Terms.
SECTION 19 – GOVERNING LAW
These Terms of Service are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
SECTION 20 – CHARGEBACK AND PAYMENT DISPUTE POLICY
Customers agree to contact Cerevia Support to resolve any issues before initiating a chargeback.
Cerevia maintains records including:
• order confirmations
• tracking and delivery verification
• customer communications
• policy acceptance at checkout
These records may be used to contest and dispute invalid chargebacks.
Submitting a chargeback without attempting resolution may be considered policy abuse.
SECTION 21 – CHANGES TO TERMS
We reserve the right to modify these Terms at any time.
Continued use of the website after updates constitutes acceptance of the revised Terms.
SECTION 22 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
cereviasupport@gmail.com